Thank you for shopping with INFINITI EBIZ. Please read our Return and Refund Policy carefully before making a purchase. By placing an order with us, you agree to the terms outlined below.
1. Returns:
- We do not accept returns on food items once they have been sold.
- In the event of an error on our part or a defective product, please contact our customer service at contact@tasteofhyderabad.in within [number of days, e.g., 48 hours] of receiving your order, and we will work to resolve the issue promptly.
2. Refunds:
- Refunds will only be considered under exceptional circumstances, such as order cancellation due to unforeseen circumstances on our part.
- If you believe a refund is warranted, please contact our customer service at contact@tasteofhyderabad.in to discuss the situation.
3. Cancellation:
- Once an order is confirmed and payment is made, cancellations are not allowed.
- In case of any issues with your order, please contact us immediately, and we will do our best to address your concerns.
4. Contact Information:
- For all concerns related to returns, refunds, or cancellations, please contact our customer service at contact@tasteofhyderabad.in or [provide a phone number].
5. Exceptions:
- We may, at our discretion, make exceptions to this policy in certain circumstances. Any such exceptions will be considered on a case-by-case basis.
6. Modification of Policy:
- We reserve the right to modify this Return and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or other communication channels.
7. Customer Responsibility:
- It is the customer’s responsibility to check their order upon delivery and report any issues immediately.
- Ensure that the delivery address provided is accurate to avoid delivery issues.
Thank you for your understanding. We appreciate your business and strive to provide you with the best possible service. If you have any questions or concerns, please do not hesitate to contact us.